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Technical Summary

Software and Consulting Company

Functional area: Computer measurement disciplines
Specialty: Integrated analysis, data visualization and presentation
Focus: Quality of Service (QoS) management

The AwareNautics QoS definition embodies the whole service delivery picture for enterprise applications including response or turnaround time, service levels, reliability, availability, serviceability, infrastructure measures (CPU, I/O, memory, etc.), network measures, operational and Help Desk data and any other data customers may use to profile and understand their environment

Software
 AwareView
  One stop IT intelligence tool for an enterprise's varied multi-tier applications
   ° Integrates enterprise information from AwareView-derived reporting with
     customer's existing reporting systems in a single interface
   ° AwareView-derived summarization starts at the application level and extends
     up through customer categories (e.g., product, product line, line of
     business) to full enterprise summaries
   ° Data collection, analysis and reporting layer
     ° Collects data from the same sources at the same time as customer's
        existing systems, analyzes, integrates and derives high level Enterprise
        Service Indexes representing each application's service delivery profile in
        values that lie between 1 and 10
     ° Extends basic Enterprise Service Indexes to Health and QoS evaluations
        using AwareView technology combined with customer criteria
     ° Provides summarization and reporting views for different audiences (e.g.,
       Technical, Management, Business, Performance, Capacity, Network)
     ° Molds itself to customer's existing interval summarization scheme (e.g.,
       days, weeks, months, years)
   ° Presentation layer
     ° Displays Enterprise Service Index information, Health, QoS summaries and
       comparisons along with reports/graphs from customer's existing reporting
       systems to provide a view of the whole picture
     ° Provides theme-oriented dynamic reporting and traditional static reporting
       for varying audiences
   ° Usage and frame of reference
     ° Combined views of Enterprise Service Index reporting and existing reporting
        systems provide powerful organizational awareness intelligence engine
     ° Use AwareView-derived Enterprise Service Index reporting as the high level
        comprehension and control point for the organization's measurement data
     ° Use reports consolidated from other vendors reporting systems to
        supplement Enterprise Service Index reporting
     ° Use consolidated reporting as a single source IT intelligence factor for all
        the organization's measurement data

  Other software
   ° The AwareView processing algorithms and user interface can be adapted to
      any organizational information need
   ° Performance and Capacity Management
   ° Custom design and development, cross-product interfaces, web visualization

Consulting Services
   ° AwareView installation and tailoring
   ° Integrated analytics, Performance, Capacity Management, Strategic
      Planning, Statistical Analysis, Financial analysis/chargeback


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Scope

AwareNautics provides full function computer measurement, analysis, integration and presentation technology using its own resources and any of the available commercial computer measurement data sources.

SAS-based data collection and analysis is an integral part of AwareNautics background processing. Customers should have SAS licenses for Base SAS and SAS/Graph.

AwareNautics will tailor its background data collection, analysis and display approach to specific customer needs.

The scope of products and services AwareNautics can provide includes:

° Quality of Service Management
° Integrated Analytics
° Enterprise Service Indexing
° Performance and Capacity Management
° Software and Web Design/Development
° Integrated response time,availability & component infrastructure visualization
° Stragegic Planning
° Cross Product Software Interfaces
° Provision of Managed Services
° Statistical/Financial Analysis and Chargeback
° Training
° Platforms: Mainframes, Distributed Systems, Networks


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Focus

The primary AwareNautics technical focus is to provide integrated Quality of Service software and consulting services. The best deliverables AwareNautics can provide emanate from diverse data sources that can be integrated using AwareView software. Other types of engagements involving analysis, reporting and software/web design and development can be provided.

The thrust of AwareNautics technology is based on the provision of specialized analytics in the form of the Enterprise Service Index construct via the AwareView model and software.


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What Sets Us Apart

Enterprises everywhere constantly face extreme challenges in organizing and presenting consolidated views of the oceans of data they swim in. AwareNautics is perhaps the only company whose primary mission is to integrate and provide a single source reporting point to address diversity and provide the "IT intelligence factor".

The use of a scaling methodology and an approach that takes the whole statistical distribution into account for each measure to integrate scaled measures into a single Enterprise Service Index for each application,and their analytic extension to Health and Quality of Service metrics further differentiates AwareNautics from others.

AwareNautics provides the ability to see much more of the enterprise in a single glance.


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Background

Systems resource management oriented to combining skills across diverse computing, application and development environments spanning organizational boundaries from technicians to CEO’s to maximize productivity, profitability and enterprise management. Contributions have resulted in direct corporate profits, cost savings, improved efficiencies, use of new technology, software packages, service offerings and partnerships.

Areas:
° Cross Product Software Design/Development
° Performance Analysis/Capacity and Strategic Planning
° Statistical, Financial Analysis, Chargeback
° Mainframes, Distributed Systems

° Provision of Managed Services, Automated Systems
° Service Level & Quality of Service Management
° Web Development
° Integrated Analysis, Author Enterprise Service Index

° Partnerships
° Presentations & Publications
° Training

Highlights

Software Design and Development
Designed, presented for approval, prototyped and implemented end-user enterprise application Quality of Service response time and integrated infrastructure solutions as related to Omegamon historical data and provided managed service solutions from inception to product/service delivery
Participated in launch of new Service Level Management products and Omegamon DE
Created reporting and analysis displays used in marketing materials and in customer demos
Oversaw compilation of master documentation of metadata
Designed and built data sources that drove product demonstrations
Performed technical evaluations and liaison functions for new and existing Candle partnerships including SAS, Peakstone, Ingenium Technology
Participated in software acquisition and product tailoring for cross-product reporting solution
Designed and implemented comparative software processing models tested at IBM Solution Partner Labs

Performance and Capacity Management
Designed and implemented multi-input performance/capacity databases and reporting systems, aggregating data/statistics for MVS, network and IMS/CICS/DB2/MQ environments to analyze, model, predict and visualize mainframe response time, utilization and saturation. Systems were used for multiple system optimization events, workload migration, upgrades and in presentations to computer measurement community
Developed an online MIS EIS department-wide reporting system, Customer Capacity Data Entry System and evolved a new planning approach geared to statistical reduction, including use of neural networks and genetic algorithms

Systems Optimization
Interacted in many early-release hardware and software implementations that resulted in useful performance or capacity enhancements/buybacks. One exposure resulted in elimination of need for a mainframe upgrade saving approximately $3 million, and vastly improving and stabilizing critical application response time. This also resulted in the IBM implementation of directed paging and a page delete capability in MVS SP 4.2.
Implemented many new techniques to optimize early releases of IBM parallel processing technology and presented results to computer measurement community
Created “town hall tuning” mechanism to assess results of optimization activities

Enterprise Integration, Data Warehousing and Strategic Planning
Integral participant in design, development, implementation and tuning of an open system architecture for a logically distributed data warehouse project that bridged interfaces between a mainframe environment, a Teradata data base machine and multiple LANs, communicating data between disjoint DBMS's and application systems including SAS, DBase, Lotus, DB2, Sybase, Microsoft Access. System was used in development of the new business plan for a $1 billion IPO, the largest IPO by a U.S. insurance or financial services company and the 5th largest IPO in U.S. history at the time
Authored a corporate organizational model to facilitate strategic interaction
Designed and implemented multiple mainframe configurations according to business requirements

Financial Development
Performed client revenue/capacity analysis, data center rate analysis, rate modeling/synthesis, charge back scheme and made presentations to management/clients resulting in $1 million revenue per year for data center
Developed a computer client actual versus budget reporting system, a budgeting system and data center rate setting algorithms incorporated as part of the base for the MICS Accounting Component, a commercial mainframe computer billing system
Authored the Candle Advantis Billing System

TECHNICAL ENVIRONMENTS

Solutions/Products:
Candle Products, SAS, SAS IT Management Solutions, MXG, MICS, Best/1, Netspy, Astex, DB2AM, TMON, Cognos, Sagent, Visio, Dreamweaver

Platforms:
IBM and Amdahl Mainframes, Windows (98, NT, 2000, XP), UNIX (AIX, Solaris), IBM 9370, 4381 midsize processors, Teradata DBC/1012

Databases/Transaction Processing Monitors:
SQL Server, Oracle, DB2/UDB, VSAM, IMS/CICS, Sybase, dBase

Languages/Interfaces/Measurement Collectors:
SQL, HTML, Java, JavaScript, XML, Perl, PL/1, Cobol, Fortran, SMF/RMF, NT/SMF, SNMP, SAR, VMSTAT, IOSTAT, SVMON


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Credits/Disclaimer

Credits
AwareView IT intelligence software functions as an information integrator that consolidates its own Enterprise Service Index analysis and reporting capabilities along with information from other vendors analysis and reporting systems to produce a powerful result. The software allows customers to see a single view of their enterprise which has been distilled from from the wide variety of measurement and reporting systems they possess and has been blended with AwareView Enterprise Service Index intelligence.

Customers can use this technology to the fullest extent to make the most of all their information sources. The AwareView software demonstration environment in this website makes use of this technology to show customers what is available and to provide a sample of how it looks when deployed in AwareView. Samples shown in the demo are from AwareNautics, various other vendors and from Computer Measurement Group publications.

AwareNautics welcomes reporting and graphic contributions from other vendors (see the "Vendor Relations" section in the Company Profile page) and from individuals for use in this website. Credit for the contributions from other vendors results from their name, logo, etc. appearing in the reports contained in this website and in a reciprocal link to their website in the Links section below. If you are an individual who would like to contribute reports and graphs to the AwareNautics website and have your name appear in this section, send an email to _

Disclaimer
All brand names are Registered Trademarks of their respective owners. All graphic and reporting representations displayed in the AwareView demo on this website are the properties of their respective owners. The material is presented with the intent to show the variety of reporting the AwareView product can display.


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Partners and Links

Companies need to extend business processes and solutions offerings through alliance partners to insure successful solutions for customers.

AwareNautics has extended it’s expertise to develop and deliver world-class solutions by establishing relationships with companies that can balance and exploit the delivery of complete solutions.

Company descriptions and links to websites for which AwareNautics has a current primary alliance partnership, or that have graphs or reports represented in the AwareView demo environment on this website follow:

  Ingenex Corporation - Ingenex Corporation provides solutions that enable customers to manage IT for the business. The company's Asset and Service Management offerings allow organizations to improve asset management and gain efficiencies - driving out costs, increasing productivity and accelerating return on investment.
  Network Telemetrics, Inc. - Network Telemetrics, Inc. (NTi), delivers comprehensive, enterprise scalable End-to-End Performance and Availability Management solutions for service providers and IT organizations that focus on application infrastructure management, service level management, services provisioning, data services management of interconnected global data networks and the end-user's experience
  iTest Quality Partners - “Helping customers maximize their strategic value.” That is our mission. A company’s strategic value is the total return it generates for all its constituencies—customers, employees, partners, and shareholders. The greater this return, the greater the strategic value. And, the greater a company’s strategic value, the more persistently successful is its business. All our products and services are focused on that single objective.
  Computer Measurement Group - Commonly called CMG®, is a non-profit, worldwide organization of data processing professionals committed to the measurement and management of computer systems.


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