Company Overview
AwareNautics is an analysis, data visualization and presentation company that provides software
and consulting services for enterprises that need to insure the competence of their data
processing environments. Application stability, responsiveness, health and Quality of Service
are the company focus. Integration is a keyword in the AwareNautics vocabulary.
The AwareView model and software have been created using the philosophy that successful
enterprise service quality management requires a perspective that has application response
time and availability as a primary focus and relates component infrastructure measures to
those in a meaningful way.
Performance, capacity and strategic management disciplines form the base of the primary product
and service offerings. AwareNautics has extended the base by creation of the AwareView model
and software which consists of an integrated processing and analysis technology, the creation
and use of “Enterprise Service Indexes” and an ActiveDisplay presentation technology that
assists customers in understanding, predicting and controlling their environments, as well as
in the formulation of hypotheses when they are engaged in problem solving.
AwareView IT intelligence software functions as an information integrator that consolidates
its own Enterprise Service Index analysis and reporting capabilities along with information
from other vendor’s analysis and reporting systems to produce a powerful result. The software
allows customers to see a single view of their enterprise which has been distilled from the
wide variety of measurement and reporting systems they possess and has been blended with
AwareView Enterprise Service Indexes to form a new layer of enterprise intelligence on which
to base decisions.

Quality of Service Management
The worth of an organization’s products relies on the quality of services delivered. Each
application has a unique collection and interaction of important end result measures such
as response time, turnaround time, number of units processed and so on that are related to
the activity of underlying measures such as CPU, Memory and I/O. for different servers,
devices and network components. AwareNautics addresses ways to effectively combine and
deal with those measures in a meaningful way that can assure the value of the enterprise’s
products and services.
Service quality is the embodiment of the user experience. It is not just the response
time, the service level or availability of an application that are important to end users. It
is the sum total of all of the elements that make the application up when customers receive
the service that is meaningful.
It is important to think of the whole service delivery picture as comprised
of the quality of its elements. The customer experience requires application stability,
smooth uninterrupted delivery and reasonable response or turnaround time. AwareView Quality
of Service indicators reflect the natural or essential character of service delivery that
distinguish the whole picture of underlying infrastructure measures and the degree or
grade of excellence of the overall quality of service delivered.
AwareNautics can help
assure competence for enterprises by technically assessing the components that make up
the service delivery picture and translating the component measures to easy-to-understand
enterprise Service Indexes, and then analyzing them in terms of health and Quality of Service.

Integrated Analytics
The cornerstone of the AwareView model and software is integrated analytics. Yesterday's,
today's and tomorrow's complex environments have commanded and will continue to command a
high level of integration of the analyses of response or turnarounds times, system and
application availability, infrastructure components, operational outage reporting, etc.
and the ability to simplify complexity to assure enterprise competence.
AwareView software integrates a number of things in a number of ways. First, it integrates
data from customer's exisitng reporting systems into single composite Enterprise Service
Indexes for each application. Second, the AwareView user interface software integrates
the customer's reports from exisitng reporting systems with the Enterprise Service Indexes to
provide a single high level, drillable view of the enterprise.
"Putting it all together" is what is required and is what AwareView does.

Enterprise Service Indexing
AwareView provides an information consolidation technology that combines the wide variety of
application-related data into Enterprise Service Indexes.
AwareView has been created using the philosophy that successful enterprise service quality
management requires a perspective that has application response time and availability as a
primary focus and relates component infrastructure measures to those in a meaningful way.
The primary requirement for analysis is to provide the most information in the least space.
The means to accomplish this involves integrating diverse measures into singular indexes.
Since the end results of processing are response time and/or turnaround time, AwareView indexes
are primarily scaled response and/or turnaround times with availability and infrastructure
component fractional contributions added to them.
AwareView uses a scaling methodology and an approach that takes the whole statistical
distribution into account for each measure and integrates scaled measures to build a single
Enterprise Service Index for each application. The indexes can be used in all aspects of
computer measurement including performance management, capacity and strategic planning
and can be combined into families of indexes for profiling a whole enterprise.
A note on indexing:
Indexes provide useful performance information that profile many attributes of underlying
measures. We are all familiar with various indexes such as the Dow Jones, NASDAQ Composite,
A.C. Nielson, etc. An issue with most indexes is that they lack common simple scaling and can
be hard to understand. The AwareView software addresses this issue by relating all data values
to a base 10 scale. The approach allows separate indexes to be constructed for any combination
of measures for any application, family of applications (i.e., products) and for the enterprise
in general. Common scaling facilitates comparisons of “like” values even though the data has
different distributions. These separate indices can be summarized upward to higher level
summaries if desired. A family of these indexes can be used as a high level awareness center
for an enterprise.
See the AwareView page for an expanded discussion of this topic.

Performance, Capacity & Strategic Management
Performance and Capacity Management are the foundation technologies of computer measurement.
They compose the essence of what AwareNautics technology is all about.
If you have existing Performance and Capacity Management systems, AwareNautics will both
complement and supplement your existing systems by providing Enterprise Service Indexing
and associated Health and Quality of Service management. If you do not have existing
Performance and Capacity Management systems, AwareNautics can provide them.

Software & Web Design/Development
AwareNautics can supply software to suit your needs. AwareView software is the primary product
of AwareNautics and represents a background of many years of software design and development.
AwareView is a flexible, tailorable software product that can be suited to many different kinds
of analysis, reporting and presentation requirements. Custom software is also available.
The primary requirement for analysis is to provide the most information in the least space.
AwareView software provides an information consolidation and display technology that combines
the wide variety of application-related data customers have into Enterprise Service Indexes
and an active display technology to present them along with the existing reporting systems
customers have. The user interface blends traditional reporting (i.e., response time,
availability, service level, exceptions and infrastructure [CPU, I/O, etc.]) with
Enterprise Service Index reporting.
AwareView software also provides a circulating display (ActiveDisplay) technology to assist
customers in viewing their whole enterprise, and in concept identification and hypothesis
generation. A theme-oriented automatic circulation of analytic results is an assistive
technology that can provide viewers useful frames of reference for understanding their data.
For first level analysis, removing the burden of manual navigation can free the viewer
(e.g., analyst, manager, etc.) cycles for critical thinking.

Vendor Relations Program- An important part of "Putting It All Together"
AwareView IT intelligence software functions as an information integrator that consolidates
its own Enterprise Service Index analysis and reporting capabilities along with information
from other vendors analysis and reporting systems to produce a powerful result. The software
allows customers to see a single view of their enterprise which has been distilled from
the wide variety of measurement and reporting systems they possess and has been blended with
AwareView Enterprise Service Index intelligence.
Each AwareView web page presents a dual navigation view with Enterprise Service Index analysis
and reporting choices across the top and right side along with reporting choices from other
vendors on the left side of the page via index tabs. In addition to navigation to static
reporting pages, AwareView ActiveDisplay software constantly scrolls drillable reports and
graphs through reporting panes in theme-oriented sequences customers can control. This process
facilitates maximum exposure to information and is a hypothesis-generating technology that
frees customers from having to manually search for answers at the first step in analysis.
The end result for customers can be full exposure to all their reporting systems in one place.
The end result for vendors can be full exposure of their reports and reporting systems to a
wider audience. If you are a vendor who would like to contribute reports and graphs to the
AwareNautics website as an advertisement for your product(s), or you would like to discuss
co-marketing opportunities, send an email to
_
See the Technical Profile page "Partners and Links" section for a list of those who are represented in this
website's demo environment today.
